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SupportCenter Plus

Software de HelpDesk, Software de Atención al Cliente
Keep your Active Directory Secure and Compliant
ADAudit Plus is a web based Active Directory Change Auditing Solution. It helps in comprehensive reporting on Active Directory Events and also alert on any selected significant Active Directory Change.
  • View out-of-the-box pre-configured Active Directory Audit Reports.
  • Define rules and create reports based on event details.
  • Configure Alerts on Specific / Selected Active Directory Change Events.
  • Track User and Administrator Activity from a central web console.
  • Organize your Event log Data to help in Security and Compliance Audits.

Important



Who should upgrade? Download and Install
Customers using build 7016, 7503, 7504, 7505, 7506, 7507, 7508, 7509, 7510, 7511 Upgrade Pack (README) to move to build 7512
(for both Windows, Linux)
Important: Clear browser cache before accessing the web client.
Customers using build 7007 to 7015.

Upgrade Pack (README) to move to build 7016
(for both Windows, Linux)
Important: Clear browser cache before accessing the web client.

Customers using build 6000, 6001,....., 6500, 7000,....., 7006

Upgrade Pack (README) to move to build 7007
(for both Windows, Linux)
Important: Clear browser cache before accessing the web client.

Customers using build 5032,5033,......,5037,5038

Upgrade Pack (README) to move to build 6000
(for both Windows, Linux)
Important: Clear browser cache before accessing the web client.

Note: We strongly recommend you to take backups before migrating. This helps you prevent accidental loss of data.

Instructions to apply the HotFix

  1. Shut down SupportCenter Plus Server.
  2. Run the script UpdateManager.bat (UpdateManager.sh for Linux) in the <SupportCenter_Plus_Home>/bin folder. This opens the Update Manager tool.
  3. Click "Browse" to select the HotFix file (AdventNet_ManageEngine_SupportCenter_Plus_<Version No>_0_0_SP-x_0.ppm file that you had downloaded) and then click "Install...".
  4. Follow the on-screen instructions to apply the Service Pack.
  5. Once the upgrade is complete, start SupportCenter Plus Server.
  6. Clear the browser cache before accessing the web client.

How can I find the Build Number of SupportCenter Plus?

  1. In the SupportCenter Plus web client, click the "About" link on top right of the page.
  2. You should see the Build number mentioned on the top right of the page.
  3. Check the following image guide to locate the build number.

    Locate SupportCenter Plus Build Number

Need help ?

Want help with upgrading SupportCenter Plus to the latest version? Contact SupportCenter Plus Support