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EventLog Analyzer FAQ
General Product Information
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What is the difference between the Free and Professional Editions? The Free Edition of EventLog Analyzer is limited to handling event logs from a maximum of five hosts, whereas the Professional Edition can handle event logs from an unlimited number of hosts. There is no other difference between the two editions, with respect to features or functionality. Is a trial version of EventLog Analyzer available for evaluation? Yes, a 30-day free trial version can be downloaded here. At the end of 30 days it automatically becomes a Free Edition, unless a new license is applied. Does the trial version have any restrictions? The trial version is a fully functional version of EventLog Analyzer Premium Edition. When the trial period expires, EventLog Analyzer automatically reverts to the Free Edition. Do I have to reinstall EventLog Analyzer when moving to the paid version? No, you do not have to reinstall or shut down the server. You just need to enter the new license file in the Upgrade License box.
What hosts can EventLog Analyzer collect event logs from? This depends on the platform on which EventLog Analyzer is installed. If installed on a Windows machine, EventLog Analyzer can collect event logs or syslogs from Windows and Unix hosts, Cisco Switches and Routers, and other syslog devices . If installed on a Unix machine, EventLog Analyzer can collect syslogs only from Unix hosts, Cisco Switches and Routers, and other syslog devices. I don't want to collect and report on actual event logs. Can I still use this product? You can still use EventLog Analyzer to simulate event logs and see how reports will look like when real-time data is used. Click the Simulate link in the Settings tab to begin sending sample event logs to EventLog Analyzer. How many users can access the application simultaneously? This depends only on the capacity of the server on which EventLog Analyzer is installed. The EventLog Analyzer license does not limit the number of users accessing the application at any time.
EventLog Analyzer runs in a web browser. Does that mean I can access it from anywhere? Yes. As long as the web browser can access the server on which EventLog Analyzer is running, you can work with EventLog Analyzer from any location. How do I buy EventLog Analyzer? You can buy EventLog Analyzer directly from the Manageengine Online Store, or from a reseller near your location. Can EventLog Analyzer work if DCOM is disabled on remote systems? No. EventLog Analyzer cannot work if DCOM is disabled on remote systems. You need to have DCOM enabled in remote windows servers for the logs to get collected and shown in EventLog Analyzer. How to monitor Windows Events in EventLog Analyzer Linux Installation? To monitor Windows Events in ELA Linux Installation, you need to convert Windows Event messages into Syslog messages. To convert the message you have to use separate tool.
What are the recommended minimum system requirements for EventLog Analyzer? It is recommended that you install EventLog Analyzer on
a machine with the following configuration: Look up System Requirements to see the minimum configuration required to install and run EventLog Analyzer. Can I install EventLog Analyzer as a root user? EventLog Analyzer can be started as a root user, but all file permissions will be changed, and later you cannot start the server as another user. When I try to access the web client, another web server comes up. How is this possible? The web server port you have selected during installation is possibly being used by another application. Configure that application to use another port, or change the EventLog Analyzer web server port.
Is a database backup necessary, or does EventLog Analyzer take care of this? The archiving feature in EventLog Analyzer automatically stores all logs received in zipped flat files. You can configure archiving settings to suit the needs of your enterprise. Apart from that, if you need to backup the database, which contains processed data from event logs, you can run the database backup utility, BackupDB.bat/.sh present in the <EventLogAnalyzer_Home>/troubleshooting directory. MySQL database To take a backup of the existing EventLog Analyzer MySQL database, create a ZIP file of the contents of <EventLog Analyzer Home>/mysql directory and save it. MSSQL database Steps to take backup of MSSQL database: Find the current location of the data file and log file for the database eventlog by using the following commands:
Detach the database by using the following commands:
Backup the data file and log file from the current location (<MSSQL Home>\data\eventlog.mdf and <MSSQL Home>\data\eventlog_log.LDF) by zipping and saving the files. How to configure EventLog Analyzer as service in Windows, after installation? Normally, the EventLog Analyzer is installed as a service. If you have installed it as an application and not as a service, you can configure it as a service any time later. The procedure to configure as service, start and stop the service is given below. To configure EventLog Analyzer as a service after installation:
How to configure EventLog Analyzer as service in Linux, after installation? Normally, the EventLog Analyzer is installed as a service. If you have installed as an application and not as a service, you can configure it as a service any time later. The procedure to configure as service, start and stop the service is given below. To configure EventLog Analyzer as a service after installation:
Usage of EventLog Analyzer service command <EventLog Analyzer Home>/bin # /etc/init.d/eventloganalyzer Usage: /etc/init.d/eventloganalyzer { console | start | stop | restart | status | dump }
How do I add hosts to EventLog Analyzer so that it can start collecting event logs? For Windows hosts, enter the host name and the authentication details, and then add the host. For Unix hosts, enter the host name and the port number of the syslog service, and then add the host. (Ensure that the syslog service is running, and that it is using the same port number specified here.) How do I see session information of all users registered to log in to EventLog Analyzer? The session information for each user can be accessed from the User Management link. Click the View link under Login Details against each user to view the active session information and session history for that user. How to move EventLog Analyzer to a different machine/server? Please follow the below steps to move an existing EventLog Analyzer server to a new machine/server. MySQL database
MSSQL database
In-case of any issues while performing the above steps, please do not continue any further and contact support@eventloganalyzer.com to assist you better.
How long can I store data in the EventLog Analyzer database? The DB Storage Options box in the Settings tab lets you configure the number of days after which the database will be purged. The default value is set at 32 days. This means that after 32 days, only the top values in each report are stored in the database, and the rest are discarded. How can I assign password to 'root' user in the EventLog Analyzer database? To assign/change MySQL Database password, follow the below given steps:
./bin/mysql -u root- h localhost-- port=33335 -D EVENTLOG
Graphs are empty if no data is available. If you have started the server for the first time, wait for at least one minute for graphs to be populated. What are the types of report formats that I can generate? Reports can be generated in HTML, CSV, and PDF formats. All reports are generally viewed as HTML in the web browser, and then exported to CSV or PDF format. However, reports that are scheduled to run automatically, or be emailed automatically, are generated only as PDF files.
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